Understanding Conflict

About this Lunch & Learn

Understanding and handling conflict are a significant skills. This programme is an introduction to the topic, the resource will raise people’s self-awareness and give them coping tools.

There are 6 Case Studies that are real and relevant to help the group focus on some practical skills they can use to avert or resolve conflicts.  Ideas can be teased out whilst discussing the case studies

All attendees will leave the training session with some real “take-away tips” to assist them in the future.

Certificates of attendance are provided as part of the package, and don’t forget to log your learning points & reflections as part of your CPD. CQC are particularly keen to see any evidence of your learning and how you apply it.

You can access the files of any purchased package as often as you like from your Wessex LMCs account. We routinely maintain packages to keep them up-to-date. We recommend, therefore, that you don’t save your own versions, as these will not be updated automatically.

We welcome any feedback from you and your staff when you have run any of our Lunch and Learn training resources.

Please note: Paying via credit or debit card will permit immediate access. If paying via BACS, access will be granted once payment is received.

Dorset Integrated Urgent Care Service (DIUCS) members are entitled to free access from your training budget. Please select the BACS option when purchasing, then forward the payment confirmation email you receive to lead@wessexlmcs.org.uk who will provide you with access.